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Whether you’re a property manager, landlord or homeowner, we’re here to help you stay compliant and safe. Have a question, need a quote, or want to schedule a service? Our team is happy to help!

Prefer to send us a quick message? Use the form below and we’ll get back to you as soon as possible.

Address

Shop 1, 20 Clarke Street Earlwood NSW 2206

Call Us

+61 (02) 9037 3337

Send Message

support@smokesafe.com.au

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Frequently Asked Questions

We offer full-service smoke alarm compliance for residential rental properties. This includes annual inspections, testing, battery replacement, installation of new alarms where needed, and detailed compliance reporting — all in line with NSW legislation.

Yes. Under the NSW Residential Tenancies Regulation, landlords must ensure smoke alarms are installed and maintained in working order. Property managers play a key role in helping landlords stay compliant with these requirements.

In NSW, alarms must be:
• Tested annually
• Replaced every 10 years
• Batteries replaced as needed
We take care of this entire schedule for you, so nothing is missed.

Absolutely! We specialise in working with real estate agencies and strata managers. Our system makes it easy to schedule, track, and access reports across multiple properties in your portfolio.

Yes. Each completed service includes a digital compliance report and certificate, with clear documentation for your records or audit trail.

If an alarm is expired, missing, or non-compliant, we’ll replace it during the visit — with your pre-approval as per your agreement. No unnecessary delays or rebooking required.

Yes. We offer prompt callout services for urgent issues like chirping alarms, tenant concerns, or non-functioning devices as part of your service package.

Yes. We only use alarms that meet AS 3786:2014, as required under NSW legislation. All installations are fully documented for compliance purposes.

Simply reach out via phone, email or our online form. We’ll set up your agency profile and start onboarding your properties right away.